A food bot allows users to contact the restaurant, reserve a table, or order food right in the messenger and on the website without going to the third-party resources or calling the operators. It eliminates the necessity to install branded apps and establishes a constant communication with clients. By showing regular promotional offers and announcing contests, the food bot passively expands the client base and increases customer loyalty.

In case of the online delivery, a bot displays the menu of the establishment and helps users choose the meal, managing its size and weight (for example, the diameter of a pizza), and suggesting to add extra ingredients or modifiers. Finally, it places the order, determines contact data and address, and pass it to the operators. The entire sales cycle occurs without any human intervention. For the restaurants, in addition to the automated processing of guests’ requests, orders, and bookings, the food bot offers diversified loyalty programs. Thanks to them, it became one of the most productive tools for boosting customer acquisition and retention rates.

The food bot can be adapted to any catering business and is compatible with ManyChat, MobileMonkey and Chatfuel. No coding skills required.